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Customer and supplier experience is everything

We believe organisations should put as much effort into enhancing their suppliers’ experience as they do into improving their customers’ experience. We aim to be both client-centric and supplier-centric in the solutions we build.  

Headquartered in London, UK, State of Flux provides a collaborative platform for managing supplier relationships, performance and productivity – Statess. In 2012, it became the first supplier relationship management (SRM) software solution to receive a Gartner Cool Vendor Award. We were also the first company to introduce a fully integrated supplier innovation capability in 2013. More recently, we were presented a Spend Matters ‘Company to Watch’ status and were shortlisted for the Procurement Leaders Collaboration Award.

We have carefully developed the SRM software over the years, in response to customer needs for change, our global SRM research and our own intellectual property. 

 

We continue to focus on growth and innovation in solutions that help drive productivity across clients’ supplier management programmes. And we continue to expand our partner ecosystem of best-in-class providers of spend analysis, sourcing, P2P and sustainability / corporate social responsibility (CSR). 

Our consulting and training teams work with our technology team to deliver SRM services to our clients.

Supplier management continues to surge as a critical approach for companies to deliver differentiation and for procurement to co-create the agenda with the business. Ambition remains key, and leaders are defined by execution – intelligently simple execution. State of Flux has a mission to make SRM easy for all. We believe we can continue to do this for our clients.